If you cancel the contract with us within 7 days of receiving your product, you are entitled to a full refund. In this case, we will process your refund within 30 days from the date we receive notice of cancellation. The refund will include the full price of the product and any applicable delivery charges. However, you will be responsible for the cost of returning the product to us.

If the product is defective or damaged, you can return it within 7 days for a full refund. We will cover the return shipping costs and refund the full price of the product and any applicable delivery charges. In most cases, you will be notified via email of your refund entitlement, and your refund will be processed within 30 days from that confirmation.

If you return a product for reasons other than cancellation or defects (e.g., dissatisfaction with the product), we will examine the returned product and notify you of your eligibility for a refund via email. Refunds are typically processed within 30 days of the confirmation email.

Refunds will be issued using the same payment method you originally used for the purchase. Please allow up to 30 days for the refund to be processed.

For customized or wholesale orders, we do not accept returns unless the product is defective. Please ensure all customization details are confirmed before placing your order.